assets/img/logo.svg
Admin

Identity providers

Manage identity providers

This section allows you to configure how the system authenticates users. It is intended for application administrators and does not require LDAP or Active Directory expertise.


What is an Identity Provider

An Identity Provider is a source used by the system to read users and verify login credentials.

The system supports:

  • one internal Identity Provider (default)
  • one or more LDAP / Active Directory Identity Providers

Internal Identity Provider (default)

The system always includes an internal Identity Provider.

Key characteristics:

  • it is always available
  • it cannot be deleted
  • manages users created directly in the system
  • applies configured security rules (password, 2FA, etc.)

This provider ensures access even if external LDAP servers are unavailable.


LDAP Identity Providers

In addition to the internal provider, you can configure one or more LDAP / Active Directory servers.

These providers allow you to:

  • authenticate corporate users
  • centralize account management
  • reuse existing infrastructures

Each LDAP server is independent.


Identity Provider list

The main page shows the list of configured Identity Providers.

For each provider you can:

  • view the provider type
  • edit the configuration
  • delete LDAP providers
The internal Identity Provider cannot be deleted.

Add a new LDAP server

  1. Click Add identity provider
  2. Select LDAP Identity Provider
  3. Fill in the required fields

Main parameters

  • Name – LDAP server name
  • Domain – Reference domain
  • Description – Optional description
  • Protocol – LDAP or LDAPS
  • Port – Connection port
  • Server – LDAP server address
  • Base DN – Base DN for user search
  1. Click Add to save.

Edit an LDAP server

  1. Click the provider in the list
  2. Update the desired parameters
  3. Click Edit to save

Changes apply immediately.


Password policies and 2FA (Internal Identity Provider)

For the internal Identity Provider, it is possible to configure password security policies. These settings define the requirements that user passwords must meet.

Password length

SettingDescriptionDefault
Minimum lengthMinimum number of characters required8
Maximum lengthMaximum number of characters allowed32767

Character requirements

SettingDescription
Require uppercaseAt least one uppercase letter (A-Z)
Require lowercaseAt least one lowercase letter (a-z)
Require special characterAt least one special character (e.g., !@#$%^&*)

Password policies are applied:

  • when creating new users;
  • when existing users change their password.
These rules apply only to users managed by the internal Identity Provider. Users authenticated via LDAP follow the password policies defined on the external server.

Two-Factor Authentication (2FA)

In this section, you can also enable or disable Two-Factor Authentication (2FA) for users of the internal Identity Provider.

When 2FA is enabled:

  • All users authenticating through this provider must complete 2FA setup on their first login
  • A 6-digit code from an authenticator app will be required at each login
2FA can also be configured on LDAP Identity Providers. Each provider has its own independent 2FA setting.

Delete an LDAP server

LDAP providers can be deleted if no longer needed.

The internal Identity Provider cannot be deleted.

Frequently asked questions

Can I use multiple LDAP servers?

Yes, multiple LDAP Identity Providers can be configured.

What happens if an LDAP server is unreachable?

Users linked to that provider will not be able to authenticate.

Can I delete the internal Identity Provider?

No, it is always available to ensure administrative access.

Do password policies apply to LDAP users?

No. Password policies configured here apply only to users managed by the internal Identity Provider. LDAP users follow the password policies defined on the external LDAP/Active Directory server.

Can I require 2FA for LDAP users?

Yes. 2FA can be enabled independently for each Identity Provider, including LDAP providers.

What happens if I change password policies?

New password policies apply to new users and when existing users change their password. Existing passwords are not affected until the user changes them.

What are the default password policy values?

By default, the minimum password length is 8 characters and the maximum is 32767 characters. Character requirements (uppercase, lowercase, special) are disabled by default.